Otto: an AI agent that handles car dealerships' inquiries
An agent that answers on WhatsApp, Instagram and Messenger with the dealership's real inventory, qualifies every lead and books visits.
- Client
- Otto
- Industry
- Car dealerships
- Market
- Argentina
- Service
- AI agent
Where they started
Dealerships get inquiries around the clock on WhatsApp and Instagram, often about cars that are already sold. Answering fast and with the right information depended on a salesperson being free.
What we built
- Dealership inventory with photos per car, importable from Mercado Libre.
- AI agent that answers on WhatsApp, Instagram and Messenger from that inventory, in a salesperson's tone.
- Voice-note transcription, since many inquiries arrive that way.
- Automatic lead scoring as hot, warm or cold.
- Visit scheduling, contacts and an inbox with every conversation.
- Mobile app for the sales team.
Where it is today
It has been in production since August 2026: it handles after-hours inquiries and passes the salesperson only the leads worth calling.